You're busy. We know that. And your time is valuable. We know that too. In the same way that its easier and more convenient for you to login to your bank's website to check your balance than it is to call or wait in a long line, we have created an online Order Status Tool to make it easy for you to get the information you need about your order.

The Order Status Tool allows you to:

• Receive an order confirmation email.
• View real time progress of your order 24/7 as it moves through the assembly process.
• Send questions or comments that you have while viewing an order to our production staff.
• See updated statistics regarding the number of orders shipped and any documented returns with our Quality Dashboard. This provides you with an overall quality percentage which, across our entire client base, is higher than 99.9%.
• Receive a shipping confirmation email. If the items are sent by FedEx or UPS, the email includes a tracking number.
• View and print invoices of completed orders from your Order History.

You might think that a tool that provides this many features would be difficult to use. Not so! And all the tool's features are available to you at no charge.

How do I get it?

It couldn't be easier. After you become a client of PEMEA, you will be given a username and password to access the Order Status Tool.